At Grand India Tours, located in Agra, India, your privacy is of utmost importance to us. This privacy policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your data.
1. Information We Collect
We collect personal information when you interact with our website, make inquiries, or book tours. The types of information we may collect include:
- Personal Identification Information: Name, email address, phone number, postal address.
- Booking Information: Travel preferences, dates, and locations.
- Payment Information: Credit/debit card details for processing payments (handled securely by third-party payment providers).
- Website Usage Data: IP address, browser type, device information, and browsing behavior via cookies.
2. How We Use Your Information
We use your information to:
- Process and confirm bookings for our tours and services.
- Respond to inquiries and provide customer support.
- Improve our website and services based on usage patterns.
- Send promotional material or updates (if you’ve opted-in for marketing).
- Comply with legal obligations and protect our business interests.
3. How We Protect Your Information
We implement reasonable security measures to safeguard your personal data from unauthorized access, alteration, or destruction. We store your data on secure servers, and any payment transactions are processed through secure, third-party payment gateways.
4. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information. We may share your data with trusted third parties under the following circumstances:
- Service Providers: For example, payment processors, tour guides, or transport services, to fulfill your bookings.
- Legal Requirements: If required by law, regulation, or legal process, we may disclose your personal information.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and improve the performance of the site. You can control cookie settings in your browser, but disabling them may affect some functionalities of our site.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of those websites before sharing any personal information.
7. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request the deletion of your personal data (subject to certain conditions).
- Opt-out of marketing communications at any time by using the unsubscribe link in emails or contacting us directly.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be reflected on this page, with an updated date at the bottom of the policy. We encourage you to periodically review this policy for the latest updates.
9. Contact Us
If you have any questions or concerns about our privacy policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
Grand India Tours
Email: info@grandindiatours.com
Phone: +91 8447151480
Address: Agra, India